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Increase your teams selling capacity, automate their daily admin while improving
visibility.
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Faced with pressures to consistantly increase revenue and market share, Sales managers
have the unique challenge of increasing their teams selling capacity while not letting
process and daily housekeeping slip. After all, sales representatives often have
short attention spans, rely on their memories and resist the necessary daily admin
duties that protect the company's interests and ensure a better customer experience.
Sales managers need simple but effective tools that help improve their teams revenue
opportunities while automating record keeping.
Less time on admin and more time for selling. Customers expect consistency and reliability
in service delivery. Logging vital call and business activity information delivers
advantages in auditability and strengthens the connection between business development
personnel, the organisation and the customer. Information lost in mobile communications
cannot be seen as an excuse for missing revenue goals. mCaller™ allows you
to track the daily activity of individual sales personnel or teams, address issues
and free up more time for selling and account management.
mCaller™ guarantees to improve productivity and profitability without changing
what you do. Streamlining the capture of call and business activity information
ensures a reduction in admin overheads while improving daily planning and freeing
up time to do more selling.
Sales Management can receive reports that:
- Concisely summarise business call activity.
- Provide a single view of sales call activity across your team.
- Reliably account for customer interactions and planned follow-up activities.
- Allow for the viewing of interactions between the customer and sales personnel.
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Two important Facts.
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There are two constants that remain true amidst these issues:
- You always have your mobile phone (BlackBerry) with you.
- Sales professionals, are often creatures of habit and more likely to adopt initiatives
that simplify business with only a modest variation in what they do.
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For the Sales Executive.
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A Non-Technical Solution |
Simple, intuative, easy to use. mCaller™ is for non-technical people and can
be learned within minutes. |
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Separate Business and Private Calls |
Easily log business communications while maintaining an 'ignore' list for private
communications.
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More Time for Selling, Less Paper Work |
Spend more time selling with confidence that your paperwork is in order and can
be produced for your manager in minutes.
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Simplify Daily Admin |
Accurately and easily account for sales activities and conversations. Improve end
of call and end of day wrap up times without increasing the work that you do. |
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Seamlessly plan & manage activities that come from calls. |
Following any business call (inbound or outbound) be automatically prompted to add
simple notes and follow-ups that create relevant daily reminder lists and feed your
calendar automatically.
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Lead Retention |
Automatically capture new prospect details which feed your address book and maintain
a record of contact. |
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For Sales Management.
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Electronic Report Formats
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Accurate data accessible within minutes. |
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Periodic Spot Checks |
Call and Business Activity Summaries can easily be produced to help validate activities
that transpired over any period or set of users (single or multi user format).
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Contact List Reports |
Maintain a permanent record of prospects, customers and suppliers from mobile communication
history.
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Call Trend Summaries |
Visibility on mobile call behaviour across the enterprise.
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Automatic notes and follow-up options after any business call. |
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Automatic To Do lists. |
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Easily account for Business Conversations. |
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Anytime access to business activity summary reports. |
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Guaranteed Productivity Improvement. |
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